The Three Tenets of Fastlane

Many thanks for all your support and encouragement through the years. Through your support, Fastlane International has continued to grow and your encouragement makes coming to work each day a joy for Fastlane staff, a joy that quickly proves infectious with clients. This support and encouragement has made us more deeply appreciate an undeniable fact: We are not merely engaged in a business, we are the torchbearers, acting as the guiding light for out clients.

If ours was simply a business, I believe we would have no need for any high-minded tenets. Tenets are as the lighthouse, serving as a beacon of hope for the wayfarer. If you are merely a coastal fisherman, you need only to set sail with the sunrise, casting your nets according to the weather, and require only a simple fog light or search light on board your vessel to find your way home. Why go to the trouble of building a lighthouse?

It is precisely because, for the majority of clients, immigration is the most important step they will take in their lives; as well as their complete faith in and support for us, that we can neither act as the coastal fisherman nor cast our nets in only fair weather. We are fully prepared to go that extra mile and build that lighthouse to provide our wayfaring clients the guiding light they need to find their way.

Boundless Care

Our number one tenet is to build that first bridge, to establish that first relationship and bond of trust with the client - this is what we call Fastlane Care.

There is a saying in the West: "The customer doesn't care how much you know, they want to know how much you care." On the same principle, a slogan from an old TV commercial used to urge that "a light be left on for the last one to come home." What do the late-returning family member and the wayfaring traveler care about most? They are most concerned with who really cares about them. Cares about where they go. About how they will live. Cares about their children's education. About settling family relationships, friendships, romances and feelings. It's caring about all of that and anything else you may hold dear.

Fastlane cares deeply about every detail of every immigrant's personal small town saga. And through Fastlane E-News there is an outlet for all those who care, or are cared for, to express their feelings.

Heartfelt Contribution

Our second tenet is contribution.

It is dreams that make humanity great, but it is mutual contribution that permits us to live. Contributions come in many forms - short-term or long-term; broad or narrow; deep or superficial; specific or vague; sincere or bogus. Our aim at Fastlane is to make a long-term, vast, incisive, specific and sincere contribution to your life. As far as the scope of our abilities permits, Fastlane will endeavor to ensure not only that your entire family obtains immigration visas, but also do our utmost to assist each family in setting firm roots for the start of their new lives abroad. To that end, we are constantly broadening our role and expanding the depth and breadth of our client services.

In breadth, issues related to regional economics, national welfare, cultural exchange, currency and finance, and cooperative opportunities are all within the scope of Fastlane's client services.

In depth, our services focus on immigration applications, immigration interview guidance and coaching, English-language instruction, landing and settlement, obtaining citizenship, registration for schooling, employment and business establishment, investment and financial management and client networking.

And our ubiquitous long-term commitment to you and your family continues long after you have settled in your new home via Fastlane E-News, through which we deliver a variety of important, up-to-the-minute information right into your living room.

Lifelong Commitment

Our third tenet is commitment.

As the song goes: "Once joined, forever together." At Fastlane, our motto is: "A friend of Fastlane for a day, a Fastlane friend to the end." Contrarily, there are plenty of folks out there who have begun the immigration process only to end up feeling "once begrudged, an antagonist forever." Some were swindled by unscrupulous companies, some saw their cases closed without satisfaction, some spent vast sums of money yet still encountered endless obstacles, while others were simply left in limbo.

Fastlane began as a translation agency in 1978 and soon expanded into immigration consulting. We've now been providing immigration services for more than two decades and we're confident that we'll continue to offer our clients first-rate services for decades to come; so that you can be confident that you and your family won't be left stranded out there on the "Lost Highway."

The publication of Fastlane E-News has raised our commitment to our lifelong Fastlane friends to an unprecedented level, as well as providing a reference tool for potential clients and their family members.

Fastlane President Sharon Jao once remarked that "I have deep feelings and high-expectations for the immigration services business and because of our clients' faith in us, I feel we bear an immense responsibility."

Ms. Jao's "deep feelings," "high expectations" and "immense responsibility" are characteristic of Fastlane's creed of boundless care, heartfelt contribution and lifelong commitment. Immigration is a vast topic, information on which changes at the speed of lightning. It is perhaps the single most important step in a client's life and requires long-term support. We hope Fastlane's E-News will offer clients a space of their own in which to share experiences, share meaning and share understanding.